Shop with confidence in Macau in shops with the "Certified Logo". These are participating shops at the Consumer Arbitration Centre established by the Macau Consumer Council, and they are certified shops as they do have no recorded consumer complaints. The Consumer Arbitration Centre will act as a middleman, to solve any complaints, of less than MOP$50,000.00, reported against these "Certified Logo" shops. For details or assistance, please contact the Macau Consumer Council:

Hotline: (853) 8988 9315
Fax: (853) 2830 7816
E-mail: ccm@informac.gov.mo
Website: https://www.consumer.gov.mo

During your visit in Macau, if you require any assistance, please contact any of the following: Macau Government Tourist Office, open from 9 a.m. to 6 p.m. daily or call the 24 hours Tourism Hotline: (853) 2833 3000; the Macau Consumer Council Hotline: (853) 8988 9315 or the Police at: (853) 2857 3333.

Shop with Confidence